Electronic equipment repair and service manual search discussion :: Topic review - Philips Plasma 42PF9965 fault

Naz · Posted: Thu May 22, 2008 10:17 am Post subject: Philips Plasma 42PF9968

To Whom It May Concern

Took Philips to small claims court, Philips agreed to repair my plasma free of charge, got the plasma back in working order 6 months later it broke down again exact same fault. I will be buying a 52" Samsung very soon.
Moral of the story is STAY AWAY FROM PHILIPS.[/u]

runningman · Posted: Mon Jan 21, 2008 8:34 am Post subject:

currently rolling over Embarassed

Seun · Posted: Sun Jan 20, 2008 2:50 pm Post subject: 42PF9965

Philips 42PF9965 Plasmas Screen + EBOX
what is the latest on the flickering LED Indicator and screens that wont switch on, are there any companies out there that can cary out the repair at a reasonable cost.
Are we all just going to roll over and let philips get away with this?

Alex Ita · Posted: Fri Jan 11, 2008 3:03 pm Post subject:

I need the circuit diagrams for the FTR9965 e box.. Could u help me pls?

esdave · Posted: Tue Aug 28, 2007 1:07 am Post subject: phillips plasma

look to left black chips data drive blown with holes in them chips size of postage stamps ,is your problem. dave tech

tri_joel · Posted: Thu Jul 19, 2007 1:58 pm Post subject: Any Solution?

I have the same problem with my ftr9965, the screen is black with a horizontal line across top. When I enter the service codes, I can't "see" if it's doing anything. I would like to know if there is a way to reset the ftr9965.

Tim_UK · Posted: Sun Mar 25, 2007 8:20 pm Post subject:

what's your email I will send you the service manual with the codes in.

sibates · Posted: Fri Mar 23, 2007 11:02 pm Post subject: errors

Oh, forgot to mention that in the service menu it stated i had 4 errors

30, 12, 21, 72

i cleared the error buffer, but any idea of what these errors mean?

si.

Sibates · Posted: Fri Mar 23, 2007 10:58 pm Post subject: service mode

I have just had the same problem, i managed to get into service mode, and now i have done somthing and the tv isnt responding to the remote, so i cant re access the menus to undo whatever I did.

the screen itself will act as a pc monitor, but cant bring any menus up on that either.

any ideas?

thanks

si

Tim_UK · Posted: Thu Mar 15, 2007 6:58 am Post subject:

been reading up on the supply of goods acts, it seems you must first take the matter up with the supplier rather than the manufacturer.

I will be writing to mine later, however I am not sure if you would have to get the set repaired before you went to the small claims court - hence potential costs a lot more than the £30 mentioned above, and then try to claim these back.

You will find the full wording if you google "sale and supply of goods" but it does state along these lines "‘Sale and Supply of Goods to Consumers Regulations 2002’ act. This states that ‘up to six years from purchase (five years in Scotland) purchasers can demand damages which a court would equate to the cost of repair or replacement. If repair and replacement are not possible or too costly, then a consumer can seek a partial refund, if they have had some benefit from the goods’"