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Sony G420 Monitor Control Lock
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mikehenden
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PostPosted: Sun Aug 24, 2008 2:12 am    Post subject: Sony G420 Monitor Control Lock Reply with quote

Hi. I'm hoping somebody can help me with this... I have had this monitor for some years now. When I had it serviced last year I got it back with the screen lock applied. I phoned the technician who did some research and told me how to unlock the screen. Unfortunately the 'normal' method described by Sony doesn't work in this case. I'm hoping there is a workaround -- is there anybody out there that has struck this problem and is there a fix for it? Many thanks, MIKE
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SZASZ



Joined: 27 Apr 2007
Posts: 69
Location: TIMISOARA

PostPosted: Mon Sep 01, 2008 7:48 pm    Post subject: Reply with quote

Hello

What do you mean with "with the screen lock applied''
the osd is LOCKED OR ..?
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spodosaurus
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PostPosted: Thu Sep 04, 2008 1:06 pm    Post subject: Re: Sony G420 Monitor Control Lock Reply with quote

mikehenden wrote:
Hi. I'm hoping somebody can help me with this... I have had this monitor for some years now. When I had it serviced last year I got it back with the screen lock applied. I phoned the technician who did some research and told me how to unlock the screen. Unfortunately the 'normal' method described by Sony doesn't work in this case. I'm hoping there is a workaround -- is there anybody out there that has struck this problem and is there a fix for it? Many thanks, MIKE


I was just given a G420 with the same problem (wasn't warned about it in advance *grrrrr*). Did you end up finding a solution?
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spodosaurus
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PostPosted: Thu Sep 04, 2008 1:09 pm    Post subject: RE: Sony G420 Monitor Control Lock Reply with quote

SZASZ wrote:
Hello

What do you mean with "with the screen lock applied''
the osd is LOCKED OR ..?


The OSD is well and truly locked - menu button (and all the others) are locked, so it cannot be unlocked in the method described in the manual.
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SZASZ



Joined: 27 Apr 2007
Posts: 69
Location: TIMISOARA

PostPosted: Mon Sep 08, 2008 7:15 am    Post subject: Reply with quote

try to hold and press the menu button for 10 sec.
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PostPosted: Sun Nov 02, 2008 12:48 am    Post subject: Reply with quote

SZASZ wrote:
try to hold and press the menu button for 10 sec.


Took me a while to get back to my original post -- I still haven't found an answer to this problem. Just tried holding the menu button down for 10 seconds and the monitor showed me the serial number and date of manufacture of the monitor but nothing else [sigh]. Thanks for the replise to my post -- guess I'll just have to keep on trying...
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minnie



Joined: 18 Aug 2005
Posts: 2880
Location: Hell

PostPosted: Mon Nov 03, 2008 12:11 am    Post subject: Reply with quote

http://esupport.sony.com/US/perl/model-documents.pl?mdl=CPDG420&region_id=1

Last edited by minnie on Mon Nov 03, 2008 9:10 pm; edited 1 time in total
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mikehenden
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PostPosted: Mon Nov 03, 2008 7:26 pm    Post subject: Reply with quote

minnie wrote:
www.sonitel.ne/53/version/default/part/AttachmentData/data/G600%20series%20handsets%20user%20manual.pdf

Page 35


Thanks but it's actually a CRT computer monitor, not a mobile phone?
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mikehenden
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PostPosted: Mon Nov 03, 2008 7:30 pm    Post subject: Re: Sony G420 Monitor Control Lock Reply with quote

spodosaurus wrote:
mikehenden wrote:
Hi. I'm hoping somebody can help me with this... I have had this monitor for some years now. When I had it serviced last year I got it back with the screen lock applied. I phoned the technician who did some research and told me how to unlock the screen. Unfortunately the 'normal' method described by Sony doesn't work in this case. I'm hoping there is a workaround -- is there anybody out there that has struck this problem and is there a fix for it? Many thanks, MIKE


I was just given a G420 with the same problem (wasn't warned about it in advance *grrrrr*). Did you end up finding a solution?


I did actually see that you can download drivers for the G420. If you're running a Windows-based system this could be the answer, Unfortunately I'm on a Mac and there are no drivers available to download.
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minnie



Joined: 18 Aug 2005
Posts: 2880
Location: Hell

PostPosted: Mon Nov 03, 2008 10:16 pm    Post subject: Re: Sony G420 Monitor Control Lock Reply with quote

mikehenden wrote:
spodosaurus wrote:
mikehenden wrote:
Hi. I'm hoping somebody can help me with this... I have had this monitor for some years now. When I had it serviced last year I got it back with the screen lock applied. I phoned the technician who did some research and told me how to unlock the screen. Unfortunately the 'normal' method described by Sony doesn't work in this case. I'm hoping there is a workaround -- is there anybody out there that has struck this problem and is there a fix for it? Many thanks, MIKE


I was just given a G420 with the same problem (wasn't warned about it in advance *grrrrr*). Did you end up finding a solution?


I did actually see that you can download drivers for the G420. If you're running a Windows-based system this could be the answer, Unfortunately I'm on a Mac and there are no drivers available to download.


http://esupport.sony.com/US/perl/swu-list.pl?mdl=CPDG420&SelectOS=8
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