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Al_Dodge_Bundy
Joined: 05 Apr 2005 Posts: 93 Location: Netherlands
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Posted: Wed Nov 02, 2005 7:34 am Post subject: H.P CSN EMEA Site: Serial / Productcode match question |
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Due to the fact that many customers only supply their s/n, when loggin a service call, it sometimes is difficult to find a correct H.P productnumber to verify warranty or find spareparts.
Does anyone have a way to find the corresponding H.P productcode when only a 10 digit s/n is supplied, without having to call a H.P Service line for help?
Thanks,
Mark |
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