19" Curtis Mathis TV has black screen on the bottom 1/2

Guest · Guest

A black box (screen) within the tv screen appears in the bottom 1/2 of the screen with the upper 1/2 and a border around the black box and other part of the screen work perfectly. If I turn channel or hit the volume or any other button on the remote, goes away, but comes back after a few seconds. Thought it may have to do with the TV/Video button function, but doesn't do any help when I push the button. Any suggestions? Thanks!

JOYCE1951 · Guest

Larry E · Guest

Hi, try going into your "menu" and turning off "text, cc1, cc2, etc." or "closed captioning" every manufacturer is a little different so I`m not certain what your set will say but someone has turned on that feature
by mistake, should be described in your owners manual, you didn`t
throw it away right??? good luck, Larry E

Guest · Guest

Hi Larry E.,

Thanks for the advice. I found the owner's manual tonight and it appears that was the problem. It's corrected now. Thanks again!

Joyce, I hope you saw the posting from Larry E.

Guest · Posted: Sat Jun 24, 2006 2:19 am Post subject: black box

I am having the same problem with my new 50" Toshiba. The only difference is the black box is dead centre of the screen....is that still closed captioning? It appears everytime a commercial comes on, channels are changed, or when the DVD changes (from intro to menu screen, menu screen to selection etc.). Any help would be appreciated. Thanks!