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no closed caption above channel 24!

 
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svrsmmck
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PostPosted: Sun Nov 12, 2006 2:46 pm    Post subject: no closed caption above channel 24! Reply with quote

I bought this TV model # D52W20 in 2001. It works fine until a month ago. Closed Caption in All channel above channel 24 (24 to 99) disappeared. I used Charter Cable hook to this TV.

TV Service man came and analysis this problem. He blamed on Cable Company which caused problem with signal strength. I do not believe that cable cause this problem. I tried other TVs (RCA F19426 which is manufactured in 2002, and Magnavox 15MF400T/37 which is newer) they are working great at any channels from 2 to 99.

It is still under extended warranty, and Service man didn't do anything about this TV.

Any suggestion?
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svrsmmck
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PostPosted: Sun Nov 12, 2006 2:56 pm    Post subject: Re: no closed caption above channel 24! Reply with quote

svrsmmck wrote:
I bought this TV model # D52W20 in 2001. It works fine until a month ago. Closed Caption in All channel above channel 24 (24 to 99) disappeared. I used Charter Cable hook to this TV.

TV Service man came and analysis this problem. He blamed on Cable Company which caused problem with signal strength. I do not believe that cable cause this problem. I tried other TVs (RCA F19426 which is manufactured in 2002, and Magnavox 15MF400T/37 which is newer) they are working great at any channels from 2 to 99.

It is still under extended warranty, and Service man didn't do anything about this TV.

Any suggestion?


in addition: # D52W20 is RCA Brand.
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minnie



Joined: 18 Aug 2005
Posts: 2877
Location: Hell

PostPosted: Sun Nov 12, 2006 7:00 pm    Post subject: Reply with quote

RCA is having weird audio problems due to garbage being transmitted in certian bands. There's a fix I'm not going to get into but, if you lose audio you can unplug the set and reset the micro. Have you tried unplugging the set and seeing if the CC comes back?
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