new JVC TV, missing bottom picture

[Guest]

Good day,
I hope that this is a simple problem to solve, could anyone help me with this?
2 weeks ago I purchased JVC AV-29vs24 TV, and I noticed that I am missing a part of a screen, it looks like picture is a little bit streched verticaly. For example, if I am watching CNN, news bar appears on the bottom, but I canread only upper part of newsbar, bottom part is not visible.
Is there any waax to solve this?
If I turn aspect ratio from 4:3 to 16:9 everything becomes visible, but that is not a soution.
Regards from Bosnia!

[minnie]

What's your source? You can go into the service menu and change vpos or vhgt, but if your in 4x3 and it's ok sounds like the source aspect is set to wide.

[xmasbug]

Hi,

I have a similar issue with one of my channels. However I have lost the manual and do not know how to change the aspect ratio. Can you tell me how to change from 16:9 to 4:3?

thanks
and G'day from Australia 4587