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Sony Kdl46Z4100 bad panel

 
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kennin



Joined: 12 Apr 2010
Posts: 1

PostPosted: Mon Apr 12, 2010 11:20 pm    Post subject: Sony Kdl46Z4100 bad panel Reply with quote

I have a Sony model KDL46z4100 that is about 16 months old and the LCD assembly needs replaced. I called Sony's customer relations 3 times and finally they said they would cover the $900 of the $2,300 cost to replacet the panel.
The first question has anyone else had similar problems with their Sony brand LCD panel? And secondly does anyone have any information as to how to get this problem kicked up to a higher level of support other than "customer relations" ?
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minnie



Joined: 18 Aug 2005
Posts: 2880
Location: Hell

PostPosted: Tue Apr 13, 2010 9:24 pm    Post subject: Reply with quote

It's either a A-1700-297-A $1,775.00 or 1-802-770-31 $2,063.98 or 1-802-639-12 $1,573.00 panel. If they told you $2300 their lying. As them about a refurbished panel.
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