Joined: 05 Aug 2010
|Posted: Thu Aug 26, 2010 6:09 pm Post subject: Woopra Desktop Client 1.4 on WinXP
|Been discussing this with Woopra via Twitter, but thought I'd post the whole story to the forums anyway.
I was using the Woopra WordPress plugin to track my stats, but it stopped working. So I followed the instructions
to set up the tracking manually. When I tried logging into the desktop client, however, I got the message "Unable
to connect to Woopra".
I checked my username & password by logging into Woopra.com, and could log in fine. The tracking script logs my
visitors, because I can see them from here.
I've disabled my firewall (basic Windows firewall) even though Woopra has been excluded from being blocked & that
did not change the error message of "unable to connect".
I've tried uninstalling & reinstalling the software. No change. I could find no other troubleshooting tips.
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