electronics, repairs, service manuals and datasheets discussion community for the repairs professionals and technicians
FAQSearchMembersGroupsRegisterProfilePM'sLogin/Out
TRAY OPENS BUT DVD REMAINS INSIDE PLAYER -help needed.

 
Post new topic   Reply to topic    Electronic equipment repair and service manual search discussion Forum Index -> Equipment Repairs
View previous topic :: View next topic  
Author Message
AlterEdword
Guest





PostPosted: Wed Aug 22, 2012 2:29 am    Post subject: TRAY OPENS BUT DVD REMAINS INSIDE PLAYER -help needed. Reply with quote

A preRecorded Retail DVD disc will not disengage and eject, though the tray opens easily when commanded to. I've pushed STOP & EJECT repeatedly. Also Tried Unplugging & restarting, but the DRAWER CONTINUES TO OPEN WITHOUT EJECTING THE DISC FROM THE DRIVE.

 The menu display shows PLAY,STOP, RELOADING & EJECT accordingly, yet the disc remains inside & out of sight. Im unable to locate a FORCE EJECT BUTTON, like one would insert a paperclip in to force a stuck tray to open. Is there such a button that would force the disc to disengage & return it to tray? Or perhaps a HARD RESET might solve this?

The DVD player is a Phillips HTS3372D.
All suggestions and help is greatly appreciated.
Back to top
jts1957



Joined: 24 Nov 2008
Posts: 2475
Location: Far, Far Away

PostPosted: Wed Aug 22, 2012 10:20 am    Post subject: Reply with quote

http://elektrotanya.com/philips_hts3372d.pdf/download.html
_________________
You're over there, I'm over here.
Back to top
View user's profile Send private message
vtech



Joined: 08 May 2006
Posts: 1264
Location: USA

PostPosted: Thu Aug 23, 2012 1:20 am    Post subject: Reply with quote

Not sure if this may be the problem in this case but I used to run in to a similiar situation with some of the dvd players where the mechanism used a solid clamper.(as opposed to a movable one).
It is rather unusual but I have seen it happen where the disc actually gets stuck to the round clamper disc and as you eject, the tray will come out but the disc remains stuck (dangling) inside. It was usually caused by something sticky spilt on top of the disc around the center hole or a sticker of some sort around where it is clamped.
Pretty much had to at least take the top cover off to release it .
Back to top
View user's profile Send private message
minnie



Joined: 18 Aug 2005
Posts: 2877
Location: Hell

PostPosted: Mon Sep 10, 2012 2:41 am    Post subject: Reply with quote

Got to "dig" it out. It's in there just not ejecting.
Back to top
View user's profile Send private message Send e-mail
Display posts from previous:   
Post new topic   Reply to topic    Electronic equipment repair and service manual search discussion Forum Index -> Equipment Repairs All times are GMT
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


eServiceInfo on FB - Service Manuals Free Download - Service Diagrams

Free TV Schematics Download - HARDW.net - Pinout Master - Jabse Search - Jabse.InK  - Pulsator

SnimkiOt.com - Poblizo.com : пътешествия